Nationwide Mobile Network Outage Disrupts Phone and Internet Services Across Spain
- Victor Nwoko
- May 20
- 2 min read

A massive mobile network outage has struck Spain for the second time in four weeks, disrupting services from all major providers and affecting millions of users across the country.
The outage began around 5 a.m. and impacted leading telecom operators including Movistar, Orange, Vodafone, Digimobil, and O2. The disruption has caused widespread issues such as total signal loss, internet outages, and blackout of services in several key regions.
Major cities hit by the outage include Madrid, Barcelona, Valencia, Malaga, Seville, Murcia, and Bilbao. Although the Balearic Islands appear unaffected, users in the Canary Islands have reported intermittent issues.
Emergency services have also been affected, with 112 lines going down in various regions. In response, authorities posted alternative emergency contact numbers for the national and local police, as well as the Guardia Civil. Emergency lines have since been restored in Aragon, but problems persist in the Basque Country and the Valencian Community.
Preliminary reports suggest the outage may be linked to a network upgrade, though no official confirmation has been provided. Frustrated users have taken to social media to express their concerns and dissatisfaction with service providers. A user identified as Amegoland wrote: “Hi, @movistar_es, it’s already 9:10 a.m. Are you going to explain what’s going on? The network has gone down… again.” Another user complained of being without internet and a landline since 6 a.m., claiming he was misinformed about the outage being localized, despite his neighbors having service.
Customers of O2 also reported significant problems, with one stating: “Problems with my O2 landline. I haven’t had one since yesterday. O2 doesn’t answer calls. It hangs up automatically.”
This comes just four weeks after a major power outage swept across Spain and Portugal, affecting over 50 million people. That incident led to metro and train line suspensions, traffic light failures, and the collapse of phone services and ATM networks, sparking widespread panic buying.
The current situation underscores growing concerns over the reliability of essential digital infrastructure in Spain, especially during critical times.



















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